Help Center

Help Center

Frequently Asked Questions

CAN I CANCEL AN ORDER ONCE IT HAS BEEN PLACED?

CAN I PLACE A WHOLESALE ORDER?

HOW DO I USE A PROMO CODE TO CHECKOUT?

WHAT FORMS OF PAYMENT DOES SWIRLYCURLYHAIR.COM ACCEPT?

WHEN WILL MY ORDER SHIP OUT?

WHEN WILL I RECEIVE MY ORDER?

DOES SWIRLYCURLY SHIP INTERNATIONALLY?

HOW MUCH DOES SHIPPING & HANDLING COST ON INTERNATIONAL ORDERS?

WHERE'S MY ORDER?

HOW DO I WASH AND DRY MY SNAPPEES™?

HOW DO I USE THE SNAPPEE™ HAIR TIE?

IS THIS COMPANY (SWIRLYCURLY) BLACK OWNED & WOMAN OWNED?

HOW DO I LOG INTO CURLCOLLEGE?

WHEN WILL THERE BE A RESTOCK OF BONNETS?

WHEN WILL THERE BE A RESTOCK OF AFRO PUFF SCRUNCHIES?

HOW DO I USE MY SWIRLYCURLY SATIN HEADSCARF?

WHAT IS THE NAME OF THE APP TO VIEW CURL COLLEGE ON MY MOBILE DEVICES?

WHAT TIME DOES OUR FREE BI-WEEKLY MASTERCLASS START?