Help Center

Help Center

Frequently Asked Questions

IS THIS COMPANY (SWIRLYCURLY) BLACK OWNED & WOMAN OWNED?

CAN I PLACE A WHOLESALE ORDER?

WHAT FORMS OF PAYMENT DOES SWIRLYCURLYHAIR.COM ACCEPT?

HOW DO I USE A PROMO CODE TO CHECKOUT?

DOES SWIRLYCURLY SHIP INTERNATIONALLY?

WHEN WILL MY ORDER SHIP OUT?

WHEN WILL I RECEIVE MY ORDER?

WHERE'S MY ORDER?

CAN I CANCEL AN ORDER ONCE IT HAS BEEN PLACED?

THERE IS A PROBLEM WITH MY ORDER HOW DO I FIX IT?

HOW MUCH DOES SHIPPING & HANDLING COST ON INTERNATIONAL ORDERS?

WHAT'S YOUR REFUND / RETURN POLICY?

HOW DO I USE THE SNAPPEE™ HAIR TIE?

HOW DO I WASH AND DRY MY SNAPPEES™?

HOW DO I LOG INTO CURLCOLLEGE?

WHAT IS THE NAME OF THE APP TO VIEW CURL COLLEGE ON MY MOBILE DEVICES?

HOW DO I CANCEL CURLCOLLEGE?

HOW DO I USE THE LIFETIME GUARANTEE WARRANTY?

DO YOU SELL PINK & PURPLE SNAPPEES?

HOW DO I USE MY SWIRLYCURLY SATIN HEADSCARF?